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acer laptop cannot detect wireless network

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breadwinner

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Posted September 21, 2012 at 2:17PM

I have acer laptop running vista up to date with all updates. Suddenly stopped seeing any wireless networks. Has internal atheros ar5007eg wireless adapter. I have updated drivers, it shows in device manager and says device is working but no wireless networks are visable. I bought a netgear n300 usb adapter as a work around and loaded drivers as per setup but then usb cannot be detected. I have tried different usb ports but still the same. Is there something in the laptop that can cause both of these problems. I thought using an external adapter would overcome this but it hasn't. Thank you

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northumbria61

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Posted September 21, 2012 at 3:47PM

Have you checked in SERVICES to see if WLAN is turned ON? The Service may need restarting.

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breadwinner

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Posted September 21, 2012 at 3:51PM

Yes thanks, done that

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northumbria61

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Posted September 21, 2012 at 3:55PM

And was that the problem?

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breadwinner

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Posted September 21, 2012 at 3:56PM

Sorry, no it was'nt, problem still there

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northumbria61

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Posted September 21, 2012 at 3:59PM

I don't have wireless but if no adapter showing have you tried setting up a new connection?

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breadwinner

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Posted September 21, 2012 at 4:03PM

Yes I have done that. Still will not find a network

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northumbria61

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Posted September 21, 2012 at 4:07PM

There should be a switch normally on the front edge of the laptop - have you accidentally turned this OFF?

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breadwinner

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Posted September 21, 2012 at 4:13PM

I cannot find a switch and there is no mention of one in the manual

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northumbria61

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Posted September 21, 2012 at 4:18PM

Well there is normally a one on all laptops with a light to say when it is on or off. I assume you are using Windows 7 and if so have a look here enter link description here

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northumbria61

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Posted September 21, 2012 at 4:22PM

Sorry I see you are running Vista but the principle is similar. Are you sure you have updated with the correct driver?

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