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acer laptop cannot detect wireless network

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breadwinner

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Posted September 21, 2012 at 2:17PM

I have acer laptop running vista up to date with all updates. Suddenly stopped seeing any wireless networks. Has internal atheros ar5007eg wireless adapter. I have updated drivers, it shows in device manager and says device is working but no wireless networks are visable. I bought a netgear n300 usb adapter as a work around and loaded drivers as per setup but then usb cannot be detected. I have tried different usb ports but still the same. Is there something in the laptop that can cause both of these problems. I thought using an external adapter would overcome this but it hasn't. Thank you

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breadwinner

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Posted September 21, 2012 at 4:22PM

Using windows vista 32bit

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northumbria61

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Posted September 21, 2012 at 4:25PM

You can use Network Diagnostics to help identify the problem - Right click icon on the notification area on the taskbar, then click Diagnose and Repair. Review the options and select the best one available.

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breadwinner

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Posted September 21, 2012 at 4:31PM

Yes I have loaded the correct drivers, I have also tried rolling back to previous driver. I am beginning to suspect the fault lies with the Atheros network adapter itself.

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breadwinner

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Posted September 21, 2012 at 4:35PM

Yes, I am beginning to think the problem lies with the Atheros network adapter but if so why cant I use an external adapter?

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northumbria61

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Posted September 21, 2012 at 4:36PM

I was about to say that - they can and do fail. Sorry but I have to go out now but hopefully someone else will see your problem. Will look again later.

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breadwinner

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Posted September 21, 2012 at 4:37PM

Thank you northumbria61

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rdave13

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Posted September 22, 2012 at 1:17PM

Have you tried Netsh winsock reset, Microsoft support.

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rdave13

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Posted September 22, 2012 at 1:19PM

Once you run the Fix It do a reboot.

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breadwinner

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Posted September 25, 2012 at 4:51PM

Sorry for my absense and thank you for your reply rdave13. Yes I have tried this but no joy.

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