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windows vista update hangs and will not boot up laptop

novis

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Posted July 4, 2012 at 1:39AM

i have installed updates to Windows Vista on a Toshiba laptop [Equium].. The installation installs to Stage 3 then reboots [goes back to the beginning of the bootup process] and continues to hang, not allowing access beyond this point,, even in safe mode. i tried to boot from the restore disk but it isn't being recognised, the reboot gets to the same point [Stage 3 of the update] and then begins the cycle again.

Any practical [and well detailed] suggestions for a non-tekkie?

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difarn

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Posted July 4, 2012 at 8:24AM

When you are in safe mode have you tried clicking on

"last known configuration" ?

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novis

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Posted July 4, 2012 at 12:26PM

Tried this - same problem recurs.

I've tried selecting the boot from CD option but it doesn't respond and boots normally.

Any suggestions?

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difarn

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Posted July 4, 2012 at 4:46PM

Have you tried all of the methods in this article, including changing the boot order in bios which may allow the recovery and repair disk to work>

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