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Windows Vista Help


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vista boot up crash


fspsyco

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my problem is 2-3 weeks ago my computer dyed well i was playing fallout 3 on it and some weird program was tellin me that i had some viruses so i went to close it down viva task manager the task manager poped up and i got the blue screen so i went and rebooted it it got to the part where it loads the drivers and i got the blue screen again so i tryed again and again and again so i booted it up one last time and hit F8 and launched it in safe mode and well the safe mode thats used for repairs and i've been useing it ever since so now i rebooted it and set up the log so i can see whats wrong so i went back into safe mode and pulled the log up and by the way its called ntbtlog.txt and it had these inf files and these ones kept showing up as not loading:cpu.inf, netrasa.inf, netsstpa.inf and nettun.inf and also i dont have the disk so i can reset the system so i got a program from the internet so i could but it wont set it back so i tryed setting it back a few restore points that didnt work i also tryed cleaning registry errors and a virus scan so i dont know what to do if any one can help please do

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chub_tor

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Is this a laptop or a desktop?

If you don't have a recovery disk does it have a recovery partition so that you can do a factory reset?

What is the programme that you got from the internet to reset the system?

Have you tried running sfc /scannow to see if any of your system files are damaged?

Blue screens are often caused by driver problems, have you recently added any new hardware?

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Fruit Bat /\0/\

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You need to look at Windows Vista's Repair Your Computer options.

  • Startup repair - This automatically fixes problems that are preventing Windows from starting
  • System Restore - This will Restore Windows to an earlier point in time
  • Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
  • Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
  • Command Prompt - This opens a Command Window

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.

Pre-Installed Options NOTE

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

Windows Installation Disk NOTE

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the set of recovery options

15/ Click on the Option you require and follow the onscreen prompts

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