Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Windows Vista Help

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

Internet Explorer

Malapoa1

Likes # 0

Posted September 2, 2010 at 4:59PM

I am trying to help a friend whose PC has not been used for some time. I found that IE would not respond. I did manage to connect to the net through Windows update and downloaded and installed not only 58 updates but also IE8. This I thought would solve the IE problem. Unfortunately it has not. Am I right in thinking it may be the settings of the AVG security programme that are blocking IE. Advice please.

Like this post
peter99co

Likes # 0

Posted September 3, 2010 at 11:53PM

When you try to access IE what happens and what do you see on screen?

Like this post
Malapoa1

Likes # 0

Posted September 4, 2010 at 8:19AM

Clicking on "E" produces a dailogogue box that says "Internet Explorer not responding". Nothing else.

Like this post
peter99co

Likes # 0

Posted September 4, 2010 at 3:03PM

You need to check your set ups IP addressing. Are you Cable Modem, Router or what?

Like this post
rdave13

Likes # 0

Posted September 4, 2010 at 9:14PM

Try going to start, all programs, accessories, system tools and select Internet Explorer (no addons). If it opens then go to tool, internet options, advanced tab and reset IE.
Close the browser and try again from the desktop icon.

Like this post
Malapoa1

Likes # 0

Posted September 5, 2010 at 12:52PM

Response to peter99co - Router showing four bar signal on PC. Resposnse to both peter99co and rdave13 = thanks for your help. Unfortunately it will be seven days before I can try your ideas as I am away from home all next week. I will report the following week

Like this post

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.