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Which Folder?

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holburn

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Posted July 31, 2009 at 7:39AM

Have a MS hotfix ready to download via a link in my e-mail and have reached a stumbling block. A window pops up and asks me to "Select the folder where you want to unzip the files to" This is followed by "C:\" and my problem is, what to key in. I have no idea where to find such a number (if it is a number). Can you help me?

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holburn

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Posted August 1, 2009 at 12:51AM

Thanks for your replies. I got the hotfix from here-click here

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Pine Man

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Posted August 1, 2009 at 8:33AM

...what your original problem was and what steps you took to resolve it leading to the predicament you find yourself in.

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holburn

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Posted August 1, 2009 at 8:50AM

Do you really think that the information I got here (click here) is spam or junk?

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holburn

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Posted August 1, 2009 at 8:55AM

Sorry Pineman, i really should have posted the problem. At the beginning of the week it was taking so long for my computer to start - it was hanging at the loading bar - that I began to leave it on 24/7. I then discovered the hotfix and the rest is above. Thanks for your reply.

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holburn

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Posted August 1, 2009 at 9:09AM

The files have now all been successfully unzipped. Does the fix now work away in the background or do I have to do something to apply it?

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Pine Man

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Posted August 1, 2009 at 10:09AM

Once the files have been unzipped (to a folder?) you should find an 'application' file (.exe) amongst them which you double click on to install the hotfix.

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Pine Man

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Posted August 1, 2009 at 10:25AM

I have tried to replicate what you have done and downloaded the hotfix from Microsoft.

What a complicated process!

I can now see why you had problems dealing with it.

In fact even though I appeared to have extracted the files, despite being asked for a password, I can't find them as the folder I sent them to is empty.

What a pigs breakfast. You can always rely on Microsoft to make something, that should be really easy, very difficult!

For those that considered this spam I can confirm it's definitelt not!! (it's worse)

Let me know how you are getting on.

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holburn

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Posted August 1, 2009 at 4:49PM

Thanks for taking the time to check it out. I think it was the fact that the fix came via e-mail that threw the others. Anyway, still cant get it going.

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holburn

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Posted August 1, 2009 at 4:52PM

It gets worse. Finally found it in the folder, double clicked and eureka - the e-mail comes up.

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Pine Man

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Posted August 1, 2009 at 7:45PM

I hate to admit it but it's got me beat!

Try Microsofts forum click here

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