We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Digital Home & Smartphones Help


It's free to register, to post a question or to start / join a discussion


 

Sky Anytime/On Demand


morddwyd

Likes # 0

Since the latest EPG update (which I only received yesterday) I have lost Sky Anytime, or On Demand as it now is.

Can't find any pointers to this on the forums I've checked, other than to try a reset (I have).

Anybody seen any cures?

Like this post
Fruit Bat /\0/\

Likes # 0

Try rebooting your equipment. Turn your Sky+ box and broadband router off, then on again at the mains. If you're using On Demand wirelessly, reboot your Wireless Connector too.

Check the network settings on your Sky+ box are working:

Press services on your Sky remote control.
Press select to highlight the Options tab.
Use the left/right arrows to highlight Customise and press select.
Use the down arrow to highlight Broadband Network Connection.
Use the left/right arrows to toggle the setting to ON.
Press the green button to save your settings.


After this please check the following:

Press services on your Sky Remote Control.
Press right to highlight the settings tab.
Press select and scroll left/right to the network tab.
Press select and check that the local connection and service connection are both OK and the IP address field is populated with a number and DHCP is ON.
Like this post
morddwyd

Likes # 0

Thanks, already tried that, in various combinations.

However, it has reappeared overnight.

Perhaps they downloaded a fix.

Like this post
Fruit Bat /\0/\

Likes # 0

Yes they do that sometimes when there site gets bombarded with complaints :0) Glad its working again.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Samsung Galaxy Note 4 review: Great if you like big, expensive phones

IDG UK Sites

Why Sony's PS4 2.0 update is every gamer's dream (well, mine at least)

IDG UK Sites

This Grolsch ad combines stop-motion & CG for majestic results

IDG UK Sites

Apple rumours and predictions for 2015: What to expect from Apple in 2015