We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Digital Home & Smartphones Help


It's free to register, to post a question or to start / join a discussion


 

Sony DVD Recorder Problem


Lucy V

Likes # 0

Hi, I have a Sony RDR-HXD860 DVD Recorder. When you connect the power to it, instead of being in "off" mode when just the time shows it comes partially on and says "welcome" where the clock should be on the unit. It then just stays on "welcome" and doesn't actually switch on. None of the buttons work and pressing the on/off button has no effect either on the remote or on the unit itself. I've tried holding the on/off button down to power off and reset but once it goes off it straight away comes back on saying "welcome". Can anyone help please. Thank you!

Like this post
john bunyan

Likes # 0

Have you looked in the manual to see if there is a fix. See here

http://www.sony.co.uk/product/dvd-recorder/rdr-hxd860/tab/manualpopup?section=ODW+SS+en_GB+Support+New&externalUrl=http%3A%2F%2Fpdf.crse.com%2Fmanuals%2F2886042111.pdf

I assume you have tried unplugging from the mains - sometimes fixes things. If not suggest a phone call to Sony Tech support.

Like this post
Lucy V

Likes # 0

Hi John

Many thanks for your reply. I've read the manual but couldn't find any reference to this problem. I've also tried unplugging it at the mains which worked the first time it happened but doesn't work this time. I've also left it unplugged for a week to see if that does anything but no luck there either. I've phoned Sony three times but none of their suggestions worked. I'm a bit stuck what to try next! It's such a shame because it's been a great dvd recorder up until now.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Black Friday and Cyber Monday 2014 tech deals UK Live: Best Black Friday deals from Apple, Amazon,...

IDG UK Sites

Why are people still buying satnavs? Smartphones are the modern satnav

IDG UK Sites

New Star Wars trailer: Watch the VFX-laden teaser for The Force Awakens

IDG UK Sites

Black Friday 2014 UK: Apple deals, Amazon deals & Black Friday tech offers UPDATED