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Poor o2 reception at home on Iphone


numskull

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Been getting, "No service" at times. Went through settings with o2 helpline and all seem to be ok.
Got 3g on, WiFi on, CND on, data roaming off. Carrier is set to automatic.
Do I just have poor reception? Neighbour said he is on Vodafone and gets poor reception.

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numskull

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At home, inside or outside, 3G switched on I get one bar. Outside work I get 5 bars with 3G switched on. This must be a home location problem.

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numskull

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Discovered my neighbour is an o2 customer and she reports the same reception problems so I think this is a locality issue.

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sunnystaines

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are you able to get a refund for a faulty phone or replacement?

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numskull

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Just been to the o2 shop and the assistant checked the coverage. I should be getting good coverage as there are masts all around my postcode.

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sunnystaines

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try in the garden and upstairs may be the walls in the house are dense or your road is in a dip.

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numskull

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I've e-mailed them and they claim it is a good signal for my postcode!

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sunnystaines

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you need to ask them to check the signal from it, rather than be fobbed of by we think its alright.

call back and asked have they checked the signals, you might have spoke to a divvy person on his first day at work.

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numskull

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The helpline seemed to think there were no outages.

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sunnystaines

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maybe the local transmitter is down and the poor signals are from the next nearest transmitter.

ask o2 to check it out.

had this scenario with "3" once and they were unaware the local transmitter had failed till we reported it, apparently these faults appear quiet often and they rely on customers reporting them.

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sunnystaines

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i always stay clear of ebay the risk of dodgy gear versus savings is too high a risk, know too many people who have lost out.

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