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Digital TV- Text change - and freezes


jack

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When looking at 'Red Button' content, and I press to change a page- 'Loading comes up and instantaneously or after a short delay the page changes.
Most of the time
Some times however the 'Loading' freezes and the pages does not change nor will the TV revert to text off and go to full screen.
The only way out is to switch off and on again.

This is only an occasional occurrence.
So ailing TV or a reception problem?

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BT

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This happens on my VM box at times.

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jack

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A VM box?
What is a VM box?

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BT

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Virgin Media Box.

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BT

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Virgin Media Box.

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