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Sat Nav Problem

romanby1

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Posted February 26, 2012 at 12:40PM

I received an email offering me a " Free New Software Download" for my TomTom One IQ Routes SatNav. The download when I installed it has corrupted the SatNav system and It will not work at all. I have been on the TomTom site and tried all the fixes suggested and just seem to be going round in circles. I have emailled TomTom and await without a gret deal of confidence, a reply. I have received a receipt of my email. Can any one suggest where I can download the system files to get my SatNav working again even if I have to purchase the maps etc.

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rdave13

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Posted February 26, 2012 at 3:21PM

If you used Tom Tom HOME link you should have a backup on your PC.

I assume you've re-set it to factory settings, I is the reset button , then using Home to restore your back-up.

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romanby1

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Posted February 28, 2012 at 10:25AM

Thanks for the reply. The backup I had was lost when I had to reinstall my system. Yesterday I had an internet chat with TomTom who gave me a link to reinstall the system and maps etc. It is working now though I havn't yet had a run in the car.

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