Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Digital Home Advice

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

BT Graphite 1500 Trio

dogbreath1

Likes # 0

Posted October 27, 2010 at 5:01PM

Bought this recently and it worked well for a while.

Today, one of three handsets had the display 'out of range'. I think that it had not been properly replaced into it's charger so I charged it fully.

Now it won't 'connect' to the base station. Have tried re-registering the handset with the base station but to no avail. Can't get a dial tone. Pager doesn't work.

Any ideas, please?

Like this post
Lazarus The 2nd

Likes # 0

Posted October 27, 2010 at 5:32PM

Unplug (or Switch off at mains) all Power adapters, Plug in turn on the Base Station first, then the others one at a time.

Like this post
dogbreath1

Likes # 0

Posted October 27, 2010 at 6:37PM

Didn't help, but thanks for trying.

The 'faulty' handset has a similar display to the other two in that the standby message displays the ID of the handset. Specifically, the problem handset displays HANDSET 1.

If a number is dialled on a working handset, I get a dial tone and the dialled number stays displayed (rather than the handset ID) until the call is answered at which point the display becomes a call timer.

On the faulty handset, as soon as the dialled number is 'sent', no dial tone is heard and the dialled number is replaced by the handset ID, HANDSET 1.

Like this post
Lazarus The 2nd

Likes # 0

Posted October 27, 2010 at 8:17PM

Have you tried taking the AAA Batteries out, Wait 20 seconds and reinsert the batteries?

Like this post
dogbreath1

Likes # 0

Posted October 27, 2010 at 10:31PM

Great advice. Worked a treat. Many thanks.

Like this post
digital_uk

Likes # 0

Posted October 28, 2010 at 6:16AM

hey whenever you face this type of problem then always do one thing. just disconnect your page from any of power like A.C. , D.C. both. after taking a rest start again. it will be working well

Like this post

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.