Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Digital Home Advice

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

'Robin Hood' on Blu-Ray playback

1 next »

tigertop2

Likes # 0

Posted September 21, 2010 at 2:45PM

I have a Blu-Ray DVD of the new Robin Hood film. For some reason it will run on my Panasonic Blu-Ray DVD player linked to to my Panny TV. However the main film disc will not run on any of the 3 PCs I have which are all fitted with Blu-Ray and run Cyberlink Power DVD 10 Ultra mark 11. however the second disc, 'Director's Cut' runs fine on them as do all other Blu-Rays. I have even tried 'any dvd' but still the same problem. The region set is Europe which is compatible with the DVD. I have updated all drivers. Has anyone else found such a problem and does anyone have any suggestions on what the PCs' problem might be?

The monitors are HDCP capable at 60HZ and in one case at 120HZ. I can understand maybe one PC not playing it for whatever reason but 3 PCs all running Windows 7, 32 Bit and 64 bit. is baffling

I also note other sites report problems of slow loading of this particular DVDand I noticed that on the TV but I am certain that is not behind this problem . Suggestions welcomed

Like this post
JoeVasques

Likes # 0

Posted September 21, 2010 at 4:30PM

I have exactly the same problem... Have a huge collection of Blu-Ray's, never had a problem on either my laptops or desktop. I even traded the original buy in the shop, thinking it was faulty. But still the same issue with the new copy.

Please advise.

Thx

Like this post
tigertop2

Likes # 0

Posted September 22, 2010 at 10:03AM

I have downloaded the very latest Cyberlink patches released on 14th September 2010. They made no difference. There is seemingly something wrong with the encoding on this first disc which contains the main picture. Maybe I have to go to the DVD's distributor in the UK, whoever that is, to find out what is going on.

It would be interesting to know if anyone else has found playing 'Robin Hood' on Blu-Ray a problem.

Like this post
RoastedPuma

Likes # 0

Posted September 22, 2010 at 10:36AM

Yep. Same problems. Runs through the trailers and gives me a blank (black) screen instead of going to the movie menu. Used the same software as tigertop2.

If this is the way forwards, I'm concerned...

If anyone reading this has any suggestions, please tell help us.

Thanks

Like this post
RoastedPuma

Likes # 0

Posted September 22, 2010 at 11:27AM

Arcsoft TotalMedia Theatre 3 Platinum. Downloaded the trial version and it works!!!

It will tell you that the audio decoder is missing, but ignore that. Audio is fine. Takes a little while to load up, but playback works fine.

Like this post
tigertop2

Likes # 0

Posted September 22, 2010 at 11:33AM

Fine, but I want to know why it won't work on my existing software, both Cyberlink and 'any dvd'
I don't really want another piece of software on a trial basis but thanks for the info.

I have now sent the problem to Universal Studios in the UK as they are the distributor. I know others are having a problem and it needs to be sorted for all

Like this post
tigertop2

Likes # 0

Posted September 24, 2010 at 8:23PM

Universal( UK) have so far ignored my attempts to find out what is going on with this DVD issue. I will keep trying but would ask that others with the same problem also try asking them. Sooner or later they might deign to respond! I understand that others in other countries may be having the same problem so it looks like a world wide issue.

Like this post
RoastedPuma

Likes # 0

Posted September 24, 2010 at 8:50PM

Alright. Have just contacted them. Lets see if they respond

Like this post
tigertop2

Likes # 0

Posted September 25, 2010 at 9:28AM

Thanks, RoastedPuma. I suspect we may have to go to Universal's Public Relations people in the end but appreciate your action.

Like this post
tigertop2

Likes # 0

Posted September 27, 2010 at 8:13PM

Universal studios who issued the 'Robin Hood' DVD movie have now confirmed to me that the playback on Blu-Ray is a Cyberlink software problem. They have been in touch with Cyberlink who 'hope' to issue a corrective patch next week.

Yet again Cyberlink caught with their pants down on their software releases. They made a complete nonsense on Blu-ray play back on their Power DVD 10 software and tried to pretend it was OK before releasing an urgent patch. Now this. One wonders if anyone in Cyberlink is checking on their developement labs in Korea before issuing software

Like this post
digital_uk

Likes # 0

Posted September 29, 2010 at 7:19AM

my blu-ray is working properly.

Like this post

1 next »

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.