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Laptop keeps on displaying blank screen


geek84

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Hi Folks

Every time I turn my laptop on, after booting up, it displays a blank black screen with a white arrow in the middle. Nothing else happens after that.

I have tried restarting and taking out the battery etc, but the problem is still there.

Could someone be kind enough to advice what I need to do?

Thanks in advance for your responses.

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onthelimit1

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Looks as though it's stalling in the middle of the boot. can you start it in safe mode? From F8, you could also try last known good configuration.

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geek84

Likes # 0

Hi Folks

Thanks for your reply onthlimit1.

I have tried what you suggested but the same thing still keeps on happening - black screen with a white arrow in the middle !

What else could I try in order to rectify the problem?

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onthelimit1

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What operating system? When you tap F8 during boot, do you then get the different options screen up?

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Jollyjohn

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Just to check, can you hook laptop up to an external monitor? If laptop continues to boot it is a screen or GFX chip issue.

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