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usb keyboard and mouse unresponsive

Mmbheff

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Posted March 14, 2013 at 12:30PM

I have a Dell Dimension 9150. usb mouse and keyboard not working so can't get into F2 or F12 etc. Screen starts and gets to log in but as neither keyboard or mouse work can't log in. Have tried to rebot from recovery disc but nothing happens????

the keyboard and mouse work ok in another machine

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wiz-king

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Posted March 14, 2013 at 1:26PM

If the machine will take it try a PS2 mouse and keyboard.

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woodchip

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Posted March 14, 2013 at 7:03PM

Check BIOS is set to USB enabled

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Mmbheff

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Posted March 15, 2013 at 12:09AM

Thanks usb were working ok at weekend, I will try to borrow a ps2 keyboard and mouse and see what happens

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mole1944

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Posted March 15, 2013 at 5:44AM

I've had a similar problem with a microsoft keyboard,just unpluged the key board usb plug and put it back,it cured the problem,and except for a bad connection i have no idea why, and neither has my son and he's head honcho for a major comanies it department.

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Mmbheff

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Posted April 4, 2013 at 2:40PM

borrowed different mouse but still no luck. There is nowhere for PS2 to plug into so am at a loss. can't try to resolve issue on machine (I'm using laptop for this) as can't use either mouse or keyboard - any other suggestions?????

I've also tried putting back up CD into drive but nothing happens???

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lotvic

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Posted April 4, 2013 at 6:04PM

Have you tried ALL the different usb ports? front and back?

You are trying them (mouse and keyboard) by booting up with them already plugged into a different usb port - aren't you?

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Mmbheff

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Posted April 8, 2013 at 7:22PM

thanks

have tried all of the suggestions but no luck, not sure where to go from here????

can't get into F2 or F12 etc as no way of communicating with screen

any other suggestions?

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Lazarus The 2nd

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Posted April 8, 2013 at 8:00PM

Have you got room for one of these, Click here

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