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unable to install software

rocketbob

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Posted September 20, 2011 at 3:38PM

i am trying to install kaspersky pure on a computer running windows xp, i have removed kaspersky 2010, put the disc in the dvd/cd drive but i can not find file to run the cd

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iscanut2

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Posted September 20, 2011 at 5:04PM

The cd should autorun and run the set up files required. I do not use XP but if you loo in Control Panel, there should be an icon for Autoplay or Autorun. Select this and look for a tick box to Autoplay media. Hope that applies to XP but any XP user out there can correct me if necessary. You can also run the exec file yourself. Look at the Cd contents and try and find a file such as Run.exe or Setup.exe or similar and click this. Hope this helps.

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rocketbob

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Posted September 20, 2011 at 6:28PM

its my mates computer and i did look for autoplay but could not find it, i looked in my computer and it did not show the cd/dvd drive, where would he find the cd contents on his pc

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woodchip

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Posted September 20, 2011 at 10:14PM

Check the CD in Run by Browsing the CD look for Setup file and double click it

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woodchip

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Posted September 20, 2011 at 10:16PM

Or in Run Type Drive Letter like this then press Enter Key

X:/Setup

where X is you CD/DVD drive

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Terry Brown

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Posted September 21, 2011 at 3:48PM

Open the CD to real all files and look for the *.inf file.

This will tell you the name and location of the file needed to load the program.

Sometimes the loader program is 1 or 2 sublayers down.

Terry

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rocketbob

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Posted September 22, 2011 at 2:48PM

i downloaded kaspersky pure onto my mates pc and its workiing fine, still cant find the dvd/cd drive on the pc going to have a look at the weekend

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