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Change of router from BT Home Hub to Thomson ST585V6

raysophie

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Posted May 5, 2012 at 8:17PM

I have been given a Thomson ST585V6 Router, which I have repaced aBT Home HUb with as I wanted the exra ethernet outlets,I had aproblem when I first got it and at BT's advice rebooted it and entered log in details and now works OK on my hardwired PC. I then wanted to check if it was a secure network by connecting my laptop - Dell Lattitude D630 on Windows XP Pro- I found the network and logged in with the security WEp/WPA number.It shows I have an excellent connection 54mbs but I now get the message 'unable to assign network address' I have disabled/enabled the connection but keep getting the same message. The computer did work with my BT home hub, any idea what I am doing wrong. Thanks for looking. If any other information is needed please let me know.

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difarn

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Posted May 5, 2012 at 9:08PM

Are you using an ethernet connection or are you trying to connect wirelessly? If you are trying to set up a wireless connection have you tried connecting it by ethernet first?

You could see if it is a matter of resetting the TCP/IP stack.

The attached microsoft article gives you an automated fix or you can do it manually.

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mgmcc

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Posted May 6, 2012 at 8:54AM

Try this:

Open a Command Prompt window ("Start > Run", type cmd and click OK) then, at the prompt, type...

ipconfig /release

...and press Enter. This should release all addresses and set them to 0.0.0.0

Now type...

ipconfig /renew

...and press Enter. This should force the PC to request that its addresses are renewed by the DHCP server (your router).

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raysophie

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Posted May 6, 2012 at 12:45PM

I have conneted by eathernet cable and laptop connects to internet OK. Carried out Fix above, but wirelees connection gives the message after trying to disable/enable. Windows could not finish repairing the problem because the following action could not be completed: Renewing your IP address. For assistance,contact the person who manages your network. Does this mean I have to go to BT to sort out or are there things I can do. Thanks

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difarn

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Posted May 6, 2012 at 1:43PM

Try:-

Go to Start, Control Panel, Network Connections/Network Connections/ View Network Status/(depends on which version of windows you are running)Right-click on the Local Area Connection and choose Properties.

On the General tab, scroll down in the list box until you see Internet Protocol (TCP/IP) and highlight it. Then click on Properties.

local area connection

Now make sure that both Obtain an IP address automatically and Obtain DNS server address automatically are selected.

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raysophie

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Posted May 6, 2012 at 8:24PM

No luck with any of the above

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difarn

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Posted May 6, 2012 at 11:01PM

Is your wireless card driver up to date?

Try clearing the cache and then try to connect again.

Start - type in cmd - when black command prompt appears type, or copy / paste the following one at a time, pressing Enter after each line :

ipconfig /flushdns ipconfig /release ipconfig /renew netsh winsock reset

there is a space between the g and the /

The Thompson router is quite old - have you considered buying an ethernet hub to give you extra ethernet ports and go back to using the Home Hub?

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