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Need Advice on Remote Support Providers

gosser

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Posted August 27, 2013 at 10:03AM

Hi,

I’m after the names of some established IT support providers for ‘home’ users that I can just pay a monthly fee in case either my desktop or my Wife’s laptop have any problems.

If there are any companies that you would recommend (or recommend I avoid!) it would be very much appreciated.

Many thanks in advance,

Jeff

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Jock1e

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Posted August 27, 2013 at 10:41AM

What you would pay monthly for the service put it away and if you get a terminal fault the money you have saved will buy a new one.

Or buy Acronis and back up your computers regularly in case you have problems in the future.

Not the question you asked I Know.

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alanrwood

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Posted August 27, 2013 at 10:57AM

Agreed with Jock1e. Get a disk cloning program ie Acronis, O&O Disk Image or similar. Make a clone of your active hard drive and store it on an external device ie a DVD or external hard drive etc but NOT on the same physical hard drive. You get some other uses as well such as a sheduled hard drive back up of whatever you want.

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alanrwood

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Posted August 27, 2013 at 10:57AM

Agreed with Jock1e. Get a disk cloning program ie Acronis, O&O Disk Image or similar. Make a clone of your active hard drive and store it on an external device ie a DVD or external hard drive etc but NOT on the same physical hard drive. You get some other uses as well such as a scheduled hard drive back up of whatever you want.

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alanrwood

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Posted August 27, 2013 at 10:58AM

Sorry the double post. This site is so slow this morning I thought the first had failed

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