ponytail. You may have inadvertently clicked on the "Prime" joining button by mistake. But Amazon have got a good customer relations record and will sort you out pretty quickly.

I think I read somewhere, that they are a bit backward in coming forward to pay their fair share of taxes though.

If you follow Ponytail's second link it will ask for a phone number and they will call you. I do find it frustrating how many websites give you the run around trying to contact them by phone. They like you to 'speak' with a virtual assistant first.

Have to agree with pavvi on this one, and perhaps the virtual assistant. eBay seem to like this more, but it does seem to take ages at times, to cover a simple subject your are asking about?.

Amazon Prime is a membership programme that gives you and your family fast and unlimited One-Day delivery for eligible purchases for an annual membership fee of GBP 49.00.

In all probability when you last purchased an item from Amazon you elected to have the One-Day delivery as a trial offer for 30 days. If you didn't cancel it within that time period the £49 is automatically deducted from your Amazon account. It is explained on the Amazon site and in fact just last month I elected to take up the trial offer so that I could get my goods quickly but I did go to My Account and tick the box so that my Prime Account would not be updated at the end of the trial period.