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How do I contact Amazon


ponytail

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I have just been debited a sum of £49 by Amazon and when I checked it was for something called Amazon Prime which I had never heard of.Went into Amazon and found Prime and it said I was a member but could cancell which I did and I believe I should get my £49 refunded.But I want to know why Im paid in the first place.How do I actually get in touch with Amazon I cannot see any way of contacting them on their site can someone advise

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spuds

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chub_tor

I have to agree, it would seem the trial period ran out and might not have been cancelled.

Bit like the old trial period book clubs. Get free offers, then hope you don't cancel. From the complaints at that time, surprising the amount of people forgot?.

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finerty

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try 0800 496 1081

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ponytail

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Hi pavvi could you tell me where on my 2nd link it asks for a phone number I canot see that anywhere

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Forum Editor

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"...where on my 2nd link it asks for a phone number"

Click on the link button that says 'skip sign in'

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