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How do I contact Amazon

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ponytail

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Posted February 25, 2013 at 12:26PM

I have just been debited a sum of £49 by Amazon and when I checked it was for something called Amazon Prime which I had never heard of.Went into Amazon and found Prime and it said I was a member but could cancell which I did and I believe I should get my £49 refunded.But I want to know why Im paid in the first place.How do I actually get in touch with Amazon I cannot see any way of contacting them on their site can someone advise

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spuds

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Posted February 25, 2013 at 3:54PM

chub_tor

I have to agree, it would seem the trial period ran out and might not have been cancelled.

Bit like the old trial period book clubs. Get free offers, then hope you don't cancel. From the complaints at that time, surprising the amount of people forgot?.

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finerty

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Posted February 25, 2013 at 10:23PM

try 0800 496 1081

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ponytail

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Posted February 25, 2013 at 11:21PM

Hi pavvi could you tell me where on my 2nd link it asks for a phone number I canot see that anywhere

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Forum Editor

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Posted February 25, 2013 at 11:53PM

"...where on my 2nd link it asks for a phone number"

Click on the link button that says 'skip sign in'

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