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Tech Consumer Advice


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Dhould I move to BT for Broadband


iscanut2
Resolved

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Are there any BT Broadband users out there ? I am currently with Eclipse and get 12Mbps on connection which I am happy with.I am 1 mile from an exchange. BT have made an offer which is cheaper than what I currently pay. Is there connection reliable, could I expect the same or better speed, is their Hub any good and is it wireless ADSL2 router/modem. I suppose I could check on their site, but would like to hear from other users. Thanks.

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onthelimit1

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'I currently have BT Infinity which is very fast and very reliable'

Lucky you. We were due to have it in Baschurch at the beginning of the year, and STILL nothing. Requests to BT for updates have fallen on deaf ears.

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iscanut2

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Thanks everyone. I currently pay £19 to my ISP which has a limit of 50Gb which I get nowhere near. The BT offer is for up to 10Gb which is fine for me and will cost an extra £5.50 a month for the next 18 months, which will save me nearly £15 a month. The same limit offer from my current ISP is £12 so I will still save by going to BT. The speed should be the same. I have all of Jan to think it over.

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spuds

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iscanut

I am not sure that I am following your figures correctly, but they seem a little confusing to me?.

The other point to perhaps consider and allow is line rental, which BT have just raised in price.

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iscanut2

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I see what you mean..I meant an extra £5.50 on top of what I pay to BT..Line rental £10 per month ( paid 1 year in advance ) and £4.90 for 24/7 unlimited UK calls. So I will pay BT about £20 a month in all, rather than the current £15 PLUS the current £19 to my ISP. So its now £20 mnthly instead of £34.

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HondaMan

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I am with Plusnet on the high speed fibre and up to 76Mbps. Never had any problems and regularly get 35+ mbps

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xania

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I;ve been with BT for the whole package for about 3 years (Phone, TV & Broadband). I take every update when it becomes available. Anty problems quickly resolved by their helpdesk and I have to say I'm very pleased with the overall package. I've only ever had 2 service breaks lasting less than 4 hours - both caused by local exchange problems. However, be aware of the limited range of TV programs complared with, say Sky, but their On-demand service is a good compromise.

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finerty

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How much are BT charging you?

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xania

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£59 including free anytime calls

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lotvic

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I've just had TalkTalk Fibre installed for Broadband and it was BT OpenReach engineers that came and did it all. They moved the master box from near front door to a corner of lounge where I had two electric sockets for the modem and router, it took about an hour all told and then I was back on the internet.

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