If BT Infinity is available in your area, then I would advise you to go for it.

I have always used BT, never really had any problems of note. Changing to BT Infinity increased my Broadband speed from under 2Meg right up to 72Meg, with a regular speed in excess of 35Meg.

BT Hub and Router both Provided by BT are fine. I have no complaints.

Like all the others, what you get is not always what they promise.

I am supposed to get 8 meg and rarely even get 6, sometimes they struggle with 4.

What you might need to consider, is that most ISP's use BT's infrastructure for providing a service, so what you get with your present ISP you should get with BT, if you change to them.

When I had speed problems with TalkTalk, it was BT OpenReach who did the outside and in part the exchange work, and TT did the rest. But in the end, it all came down to 'what the line would take'. I went from about 1MB to 6MB, after cables, joints renewed, exchange parts replaced etc.

The thing that I found interesting when all the above was going on, was BT were very quick in sending their engineer's, after TalkTalk gave them the go ahead, "because they (BT) were getting paid for it?".

I have used BT broadband since ADSL was first introduced in the UK, and I have to say that I haven't had a single problem with the service over the years.

I currently have BT Infinity which is very fast and very reliable.