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Which PC supplier doesn't have serious negatives against them?


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I was just about to commit to purchasing a £550 desktop PC and just in case did an additional search for feedback on my selected supplier.

Result: a series of, pretty serious negatives, and similarly another series of glowing recommendations but little inbetween. These are the reviews I look to as they often tell you a hell of a lot more and particularly how the company handles faults/complaints.

I won't order from places on eBay/Amazon etc if I don't like the feedback attitude of the seller in dealing with problems even when the buyer is clearly an idiot. I look for a professional, quick, mature, reasoned and fair response under all circumstances.

Problem is that this suspicious lack of middle ground feedback reviews seems to be true of all the other PC builder/suppliers I have been looking at too. Buyers have had either apparently appalling service or been ecstatically happy.

So who can really be trusted to provide a professional service and, of course, do a good job out of the builders/suppliers whose machines are regularly reviewed in magazines like PC Advisor? I really need to know who to choose out of the usual suspect ie. Palicomp, Eclipse, PC Specialist, Chillblast, Dino,(new)Mesh etc or if there are any other alternative recommendations.

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Everyone's experiences are different. I had a faultless Mesh for years, before that I had a superb Dan ( long liquidated ! ), I have had good Evesham pcs and have had my present Cougar built system for 4 faultless years. Yet if you look at reviews over the past, you will find unhappy clients of all these firms ! My Samsung laptops have also been excellent.

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Does the amount of advertising space a company buys in a magazine influence the magazine's reviews of that company's products.

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