We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Consumer Advice


It's free to register, to post a question or to start / join a discussion


 

'new' netbook has 2yr old Event Log entries?


bird1

Likes # 0

Just bought a (supposedly) new Samsung NF110 netbook, it'd been returned to supplier as unwanted gift. On first boot for me it automatically ran CheckDisk as said it hadn't previousl been closed down properly (hmmm!), amended some files, then reverted those changes due to failed Windows configuration. Finally it ran Samsung SetUp and it was about 2.5hrs before it reached the Desktop, where it ran Samsung's boot optimiser for an hour. After that the CPU was running at nearly 100% so I disabled a task called something like TrustedApps.exe and everything settled down. The netbook then hung on installing 93 microsoft updates, eventually saying they'd failed at no.92 and reverting changes. It ran CheckDisk again on boot up and FINALLY I got to my desktop, where I turned off Updates to stop it repeating the fail procedure (and also mindful of my son's laptop being completely ruined by MS 'critical' updates last year).
All seems fine now, normal boot, CPU normal, but looking at the Event Viewer there are 94 entries going back to 2009/2010/2011 (??) and of course mine from 2days ago. The netbook hasnt been out that long. Its running Win7 Starter. Does all this mean its a refurbished netbook?

Like this post
sunnystaines

Likes # 0

time take it back as faulty, the 2 year event log another reason too. who sold it to you.

Like this post
bremner

Likes # 1

Possible explanation.

Manufacturers create an image of the OS for installation to new computers.

W7 was launched in 2009 with major updates throughout 2010/2011. These would have been added to the image meaning when it was blown onto your computer old event log entries would have been on the image.

Like this post
bird1

Likes # 0

Many thanks for replies. Bremner, the event logs are nearly all diagnostic time-outs, some critical some just warnings and errors. Would that fit with the updates you mention?

Like this post
ened

Likes # 0

It certainly sounds as though you have had more problems than you should have had with a 'new' machine.

But, to clarify the 'Event Log' entries. I always put together my own machines and this current one kept crashing so I spent quite a while viewing the history.

Everything about it was new yet there were entries in the log which went back to prior to my building the machine.

These can only have come from the installation disc, therefore I would concur with bremner on that aspect of your problem.

Like this post
sunnystaines

Likes # 0

just looked at my samsung its a nf110 too, event view had no back entries

mine is w7 is yours xp?

Like this post
Forum Editor

Likes # 0

This has been transferred to Consumerwatch from the Helproom.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Black Friday 2014 tech deals UK: Latest bargains on phones, tablets, laptops and more this...

IDG UK Sites

Tech trends 2015: 3D printing grows up

IDG UK Sites

10 mind-blowing Oculus Rift experiments that reveal VR's practical potential

IDG UK Sites

Black Friday 2014 UK: Apple deals, Amazon deals & other Black Friday tech offers