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Norton Antivirus Automatic Renewal


Dai Chyandour

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I just got an email from Norton saying they will charge my debit card automatically for renewal of my antivirus. I have no problem with this, but they quote the last four digits of a debit card which was issued only recently and which I have never used with Norton.

How have they recorded my debit card details? Are they watching and recording purchases I make elsewhere? Are there security/data protection issues here? Virtually impossible to get an answer direct - any ideas?

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proudfoot

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Quote. "So my bank is telling Norton (and who else?) when they issue me with a new debit/credit card. This, for me, raises major confidentiality and security questions and I have written to my bank for a comment. I find the whole thing unbelievable!" I also find this to be unacceptable for a bank to do this. It leaves the customer open to fraud if the information is stolen. I never allow sites to store my bank/credit card details on their site. I make a lot of online purchases, in some cases I may never go back to a particular site. If fraudulant transactions show up on your account they are quick enough to accuse you of committing some transgression. My wife had a balance transfer put on her CC some years ago and it took 6 months to get it removed. She was accused of having a CC with a bank she had never heard of before.

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Dai Chyandour

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I'll post the bank's comment when I get an answer. Glad you feel the same way, romanby1, although I accept the risk of people like Amazon recording my debit cards. I just don't want my bank telling commercial concerns that they have issued me with a new card and telling them the number.

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