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Non Delivery of goods

RussB78
Resolved

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Posted January 10, 2012 at 8:11PM

Hello Ive been in all day waiting for a large Parcel from Novatech, it didnt show up on next day delivery.

Anyone know what sort of times Parcel Force deliver up to.

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Zak

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Posted January 10, 2012 at 8:18PM

"Close of Play" as stated on their website - it won't come now. Do you have a tracking number have you tracked on website?

Also see this please re problems: Service update – Tuesday 10th January 2012

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RussB78

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Posted January 10, 2012 at 8:26PM

Yes I have tried the tracking number several times since lunch time, it asys order on van for delivery, and on another page order in progress.

Regards

Russell

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spuds

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Posted January 10, 2012 at 8:35PM

I generally find that if its Parcel Force, they usually deliver up to 4.30pm. After 4.30pm the driver then calls into the 'local' post office and leaves undelivered items that the customer can collect, if a card as been left for the customer to do so.

If you have a tracking number, then the website will give you details and a telephone number for the local delivery depot. Try phoning them, but you might not get the correct answer from the person answering the telephone!.

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RussB78

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Posted January 10, 2012 at 8:54PM

Many thanks .

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