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solor panels affecting broadband

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sneaky4343

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Posted December 7, 2011 at 11:35AM

i not sure if this the right place come to but my broadband seems to have low download speeds since solor panels have been put up in our street i was woundering if that would be affecting it and if theres any possible help on tips to stop the interference

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The Kestrel

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Posted December 7, 2011 at 12:18PM

I don't think solar panels will affect your broadband speed. I have recently had solar panels fitted on my roof and there has been no change in my broadband speed.

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sneaky4343

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Posted December 7, 2011 at 12:42PM

i understand what u saying i thought it a bit odd myself but according to bt openreach there several people on our street reporting the same problem where there broadband keeps cutting out and downloads speeds dropping below 0.3mb somtimes

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Rob Gibson

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Posted December 7, 2011 at 1:07PM

Hi,

Could be a noisy inverter associated with the panels. Take a walk past the house in question with a portable radio tuned to a clear spot on the MW band. See if the background noise comes up as you get closer.

BT does have a team that deals with RFI/EMC issues, so that may be an option if you think it's interference causing your problem.

Broadband lines can be affected by all sorts of external interference, faulty SM power supplies being a favourite.

In a previous life one of my jobs was to carry out BB interference investigations.

Retired now!

Rob.

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sneaky4343

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Posted December 7, 2011 at 1:20PM

yer there is i just did what you said and there is a lot of noise as i got closer what can resolve this issue do you think

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wee eddie

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Posted December 7, 2011 at 1:55PM

Contact the House Holder.

It is illegal to run any Electronic Equipment that interferes with the Radio Spectrum

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Rob Gibson

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Posted December 7, 2011 at 2:40PM

Hi,

I wouldn't approach the householder directly yet.

Report your poor BB speed to your ISP, and state you suspect that it is an interference problem caused by a newly installed solar panel array nearby.

This should eventually filter through to the appropriate BT team who can then verify the problem and take it up with the equipment owner. I can't tell you exactly what processes BT operates in this respect now as it is nearly five years since I was involved.

I'm assuming that you have no line fault present as a poorly balanced line can allow interference in.

In addition, if you are getting interference to radio reception at home you can refer the matter to the BBC - used to be Ofcom, but I think they've changed the way they do things now.

Hope that helps.

Rob.

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sneaky4343

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Posted December 7, 2011 at 5:06PM

we,ve had bt out to put in new filter, phone box, you name it they done it but it still the same as far as contacting the house owner. its council property. also the ISP saying its not a fault of there,s as they have done several tests. just a quick question if it turned out to be the solor panels would optic fibre broadband help to solve the issue as its glass and not copper?

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Rob Gibson

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Posted December 7, 2011 at 5:22PM

Has the line been tested and found to be fault free?

What was your line (sync) speed before, and what is it now? Note - line speed, not download speed.

If it is significantly slower than before then something has changed. The question is what?

OF would probably solve the issue, but it's not going to be an option.

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sneaky4343

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Posted December 7, 2011 at 5:31PM

i not sure what the line speed is i dont know how test it as not sure how to find line speed only download and i would'nt know what it was before.when you say OP is going to be an option. how do you mean?

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sneaky4343

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Posted December 7, 2011 at 5:34PM

OF rather?

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