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can i exchange my camera, within a month of purchase if unhappy?


wildlifewendy

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i purchased my Canon eos 500D two and half week ago now, after getting it home i found it has no image stablization on it, Whilst in the shop, i was going to go for the 550D, But because the 500D had two free lenses, fancied that, asking the salesman if either camera was better than the other he said no they were more or less the same, Because i have an problem in my hands, i need image stablization,and am finding it difficult to stop camera shake, Since owning my camera, i have rang Jessops(place of purchase) and spoke to the salesman explaining my problem,twice now i have rang him, He suggested a few ideas that may help, but not really working, Can i exchange the 500D for the 550D? thus giving me the image stabilization i need,

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OpToCo

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You could make it "faulty" ;)

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Forum Editor

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"Other makes of DSLRs such as the Pentax K-7 do in fact have image stabisation built into the body"

Quite right,they do, but I didn't mention it because we're talking about a Canon camera here.

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carver

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If you do decide on another lens for your cannon then you could try this http://www.amazon.co.uk/Sigma-AF18-200mm-3-5-6-3-Stabilizer-Selected/dp/B000NOSCGM/ref=sr14?ie=UTF8&qid=1319616600&sr=8-4 in my opinion a far better lens than the cannon and it will give you the Optical stabilisation you require.

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oresome

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The moral of this story is to fully explain your requirements to the shop assistant.

If the assistant then advises a particular model, you have a much stronger case for returning the item if you follow their advise and it subsequently doesn't fit the bill.

Jessops is probably one of the few remaining chain shops with knowledgeable staff who are capable of giving sound advise if they know all of your requirements.

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