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When something goes stupid we tend to say'Blame the French
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Posted September 16, 2011 at 8:35PM
Well this time it can only be the French that can do this.
I cancelled my EDF electricity account - terminating 31 March last.
Since then I have been expecting the final statement, until to day that is with in the post a stroppy final demand- as if I had been ignoring previous correspondence
. Then to cap it all a new account number which will not respond to all attempts to access- unless I register that is- to make a final payment.
Meanwhile they seem to be undergoing a system upheaval and are impossible to get through to on the telephone.
I could I suppose simply send a cheque with the reference to the new account number and trust it ties with the old account.
But I distrust this course of action with the possibility of the fund disappearing into some irretrievable pot.
What would be the recommended course of action?
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Posted September 16, 2011 at 9:09PM
Come over to France and deal with these companies! A blooming nightmare! two years to get rid of France Telecon when I changed providers.
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Posted September 17, 2011 at 8:30AM
Well it seems not only the French
Baald Eagle - this morning looking at my mail I have two posts from PCA on this topic one posted a minute after the first both from you.
But when looking at this page you sent it only the once.
Anyways up - Earlier this morning- whilst the rest of the EDF clientele were still tucked up this Saturday morning I tried the automated system once more.
It took 5 goes punching account number, then selecting a plastic, then punching in account number and the system dropping out partway through- when i heard a feint voice saying Helloo Hello- A people- At EDF- and Lancashire lass as well- we spoke- she got my detail, and my account number and my card number and the amount to pay.
FREE AT LAST
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