We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Consumer Advice


It's free to register, to post a question or to start / join a discussion


 

Dell dead pixel guarantee!!


123goldenboy123

Likes # 0

I purchased a Dell sp2309w monitor in July last year from PCBUYIT and about a month after I got it, I noticed a dead pixel so I was sent a replacement.

The replacement monitor I was sent has just recently developed another dead pixel, I am just wondering would I be eligible for another replacement monitor under the Dell warranty.

Thanks for the help in advance!!

Like this post
Forum Editor

Likes # 0

It's debatable. If you received a replacement monitor after a month it would probably have been a reconditioned one.

One dead pixel is unlikely to warrant another exchange, but it will do no harm to ask Dell.

Like this post
123goldenboy123

Likes # 0

Well it looks like more of a row of dead pixels but its still under warranty I think so will be ringing Dell first thing Monday morning!!

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Windows 10 release date, price, features UK: Staggered release with PCs coming first this summer -...

IDG UK Sites

In defence of BlackBerrys

IDG UK Sites

Why we should reserve judgement on Apple ditching Helvetica in OS X/iOS for the Apple Watch's San...

IDG UK Sites

MacBook Pro 15in preview: better battery life, faster storage and a new discrete graphics chip may...