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Tech Consumer Advice


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To extend the warranty or not?


Spock999

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Hi,

I have just ordered a new computer from Yoyotech. Their basic warranty is 12 months Parts & labour rtb and I can't decide whether it is worth extending it (2yrs for £95 or 3 yrs for £153).

I don't usually extend but computers are a bit different. I am reasonably OK with computers but not a techie by any means. Any views or advice?

Thanks.

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Spock999

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The other thing that is influencing me is that the new computer involves a change from XP to Windows 7 and that is likely to involve some issues with the current versions of my software - particularly Photoshop CS2.

So I haven't yet finished spending money and have to think a bit about what is necessary.

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buteman

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My Daughter took out a 3 year warranty with her daughters laptop and what you have got to watch is it is only covered for accidental damage for 1 year.

Make sure you look at the small print to check if you are thinking of purchasing.

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Spock999

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Yoyotech advise me that the warranties are direct with them. That makes me think a bit!

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rickf

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Depends on you but on first principles I won't do it.

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rickf

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Actually, hardware probs are easier to sort out than software ones. Usually it's just a case of changing parts.

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wee eddie

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Warranty will rarely (never) cover Software Problems and will sometimes try to blame Hardware Problems onto Software.

As has been said before. If Hardware survives the first year, then it will likely go on until it is so out of date that you will have been considering replacing it anyway. You would certainly not want, a replacement of the same specification, which is what a warranty will offer and not a new one either.

Save your money.

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Spock999

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Thanks for your help. I will not be extending the warranty given that it is provided direct by Yoyotech.

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woodchip

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Not forgetting that the Extended Warranty includes the first twelve months. so you are paying again for the first 12 months

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woodchip

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PS how this works,

First twelve months is by the place you bought the PC. Extended Warranty is not by these its done using a different Repairer, MasterCare used to be one of these that covered electrical goods. So as you see the second is giving you two years, but its covered by the place you bought it from for first twelve months anyway

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HondaMan

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I'm running PS CS2 on Win7 64-bit Pro with no problems, so don't worry.

As for the extended warranty, frankly, I wouldn't bother!

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