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Tech Consumer Advice


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4 Months for a Mesh PC and still Waiting


jledge

Likes # 0

OK I hear Mesh computers are good. In fact PC Adviser and all the other trash computer magazines out there will lead us to believe that Mesh ranks amongst the best. However after having waited 4 months and still waiting I don't care how good Mesh PCs are. In my eyes the Company simply don't care. Full STop. Buy a Mesh and ignore this advise at your own PERIL!

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Clapton is God

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So rather than complaining about Mesh, continuing to wait and slagging off PC Adviser (sic) as well, why not cancel your order and buy a PC from a decent manufacturer such as Dell?

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961

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I agree Dell is the way to go

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jledge

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I slag off magazines like PC Adviser because they should know better than to recommend a PC manufacturer with a dismal customer services record. You only have to look at how many threads there are on here to realise Mesh have a serious problem. If I were to cancel my order, how many months would it be, if ever, I got my money back?

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Clapton is God

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"should know better than to recommend a PC manufacturer with a dismal customer services record".

"You only have to look at how many threads there are on here to realise Mesh have a serious problem".

And yet you still ordered a Mesh?

Strange

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jledge

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Nothing starnge about it. If you were to google mesh customer services, you will see the third listing down is PC Adviser with at least 5 different threads started by dissatisfied Mesh customers. Since I only googled this about 2 hours ago and subsequently joined here, how would I have known that Mesh were useless last October when parting with my money? Ok I could have searched back then, but it would have been unreasonable to think that a PC would take 4 months + to arrive? How many people reading this will still buy a Mesh? I wonder...

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buteman

Likes # 0

You only have to look at how many threads there are on here to realise Mesh have a serious problem. If I were to cancel my order, how many months would it be, if ever, I got my money back?

Just wondered if you knew that there were so many bad reviews why did you buy from them in the first place.
Magazines normally review the computers and not the company's.
I think you will find that they used to be a very good company but their customer service has gone downhill a bit.
It is always up to the individual as where to buy from.
i always play safe and usually get mine from Amazon or E-buyer.
My last one which I got recently was from Aldi.
I know if you want a custom built one you have to go elsewhere I think Novatech are about the most popular.
You can cancel your order if it is not delivered in 30 days I believe and get your money back.
4 Month is a bit of a joke to have to wait that long.

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jledge

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I only knew they were a good make. Never knew back then they were poor on service. Actually there is more to this. Only part of the delivery arrived after waiting more than 60 days. They reckon the main part was lost in the post. Now they are making another one and every time, bar none I phone, they say it will be dipatched next week. They give me a different reason each time for the further delay. First time it was that they were waiting for a microsoft ID number. Two weeks ago they said it would be delivered by the end of last week; and today it's 'they have started making the pc but are waiting for components to arrive'. This proves they are lying. Inorder to get my money back I would have to send that part of the order I received back and re package the items in perfect condition. They would then look for the smallest amount of damage and charge me. DON'T BUY MESH SERIOUSLY.... THEY ARE WORSE THAN A JOKE.... more like a living nightmare.

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Forum Editor

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Calling us 'a trash magazine' within two hours of registering with us is guaranteed to win you friends, isn't it?

For the record, we have never once recommended a PC manufacturer in the whole time we've been in existence. We don't recommend companies; we test machines that are submitted to us and we report on the results. If we think a computer (not a company) is a good buy we'll say so. That's as far as it goes, and it's up to consumers like you to make purchasing decisions based on what you read in the magazine and elsewhere.

Don't barge in here calling us a trashy magazine because you're not happy with the service you received. With behaviour like that you deserve no help at all, but you've posted in our forum, and I'll do what I can. I have contacted the company on your behalf, to see if we can find out what has happened.

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iscanut2

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Even if there were 10 complaints a month, which there are not, what about the other hundreds of satisfied customers ? I am not a fan of Mesh, but we only get to hear the unfortunate stories, not the good ones. It needs to be put into proportion !

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MESH Support

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I am sorry to read that you have not yet received your MESH PC.

Whilst I am aware of our current delays regarding certain parts I am not aware of any systems still waiting on parts from last year, so if this is the case I would be very interested in looking into the matter further.

If you email me your MESH Serial/Order number to [email protected] I would be more than happy to look into this for you.

Davey

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