Networking Help
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Can't connect to internet
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Posted December 22, 2012 at 12:27PM
Help please! Internet was working fine this morning, then stopped just now.
I have a Windows 7 computers connected via Wifi to my BT Homehub.
Wireless icon in system tray has a yellow exclamation mark on it and cannot connect to the internet on any browser.
Have tried a window restore to a couple of days back and have restarted numerous times, nothing has worked.
Please help!
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Posted December 22, 2012 at 12:34PM
Go into Device Manager and try updating your wireless driver.
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Posted December 22, 2012 at 12:43PM
Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Home1>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Home1-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card Physical Address. . . . . . . . . : 1C-65-9D-DE-63-F3 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 22 December 2012 12:20:27 Lease Expires . . . . . . . . . . : 23 December 2012 12:38:03 Default Gateway . . . . . . . . . : 192.168.1.254 DHCP Server . . . . . . . . . . . : 192.168.1.254 DNS Servers . . . . . . . . . . . : 192.168.1.254 192.168.1.254 NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : wistron.com Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : F0-4D-A2-E9-F8-D3 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes
C:\Users\Home1>
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Posted December 22, 2012 at 1:27PM
Perhaps a silly question but, with the atrocious weather in some areas, is it possible that flooding has knocked out broadband in the BT systems somewhere in your area?
Your "ipconfig /all" details are fine, but only show the Local Area Network details and use the Router's address as the DNS Server, so even that doesn't give a clue as to whether the router has an internet connection.
If you can get into the router's configuration settings (by typing 192.168.1.254 into your browser), the Status page might tell you if internet access has been lost.
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Posted December 22, 2012 at 1:31PM
If you've lost internet access, how are you managing to post forum messages?
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Posted December 22, 2012 at 1:31PM
Internet is working fine as using my mac on LAN at the moment through same router.
Also have fine wifi access on my iphone and xbox. So the Win7 desktop is specifically the problem.
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Posted December 22, 2012 at 1:44PM
Can you connect the desktop by ethernet cable to see if that works?
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Posted January 4, 2013 at 9:38AM
yellow icon indicates no internet access , for removing these update the wireless drivers .
