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home network not working

vespa1

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Posted December 19, 2012 at 4:34PM

Hi, i have no internet at all only local. But it is showing a full strength wireless signal, I have tried all the things i know plus what wdws recommended. Plus on the network tab it says its connected to an unknown network but in the manage wireless tab it shows my internet provider. Any help will be appreciated. Thanks

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tullie

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Posted December 19, 2012 at 5:59PM

Does it work wired?

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Woolwell

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Posted December 19, 2012 at 9:10PM

Try switching router off and on again. Is your broadband down?

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difarn

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Posted December 20, 2012 at 7:18AM

Try deleting the wireless connection then connecting by ethernet. If this is successful you can set up your wireless connection again.

Have you tried resetting the TCP/IP stack - instructions here.

When you set configured your wireless connection did you have it set as Public or Home? If you have it set to Public have you given the necessary permission?

I assume that you have tried alternative wireless channels on your router - 1, 6 and 11 are recommended.

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mgmcc

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Posted December 20, 2012 at 9:10AM

Usually, when I come across this problem my immediate thought is that the user has Windows Vista, which is notorious for this issue. If you do have Vista, have a look at this page for a possible solution.

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vespa1

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Posted December 26, 2012 at 10:49AM

I have tried what you all have said. Just curious on if i bought my own router instead of the standard one supplied; would it be better. Or is it wdws vista and should i upgrade to wdws 7 or 8?

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vespa1

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Posted December 26, 2012 at 10:50AM

Still no internet :-(. Thank god for my phone on wi-fi.

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Woolwell

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Posted December 26, 2012 at 11:17AM

If the phone is connecting to your router via wifi and has internet then the router is OK and broadband is getting to it. This indicates that the problem lies with the pc connection to the router. Have you tried by cable instead of wifi?

Tried with firewall off?

Try flushing the dns flush dns

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mar121y

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Posted January 16, 2013 at 12:47PM

It appears to be a fairly common issue but so far nothing has fixed it.

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