I have just switched from AOL to BT for internet after years with the former. No major problems with AOL except that faster Infinity is becoming available in my area.

Connected the Home Hub (Type A) and set things up. Win 7 Desktop via Ethernet as the hub is v. close to it (2 ft away). 2 laptops down stairs (1 on XP, other on Vista) connected fine wirelessly to the hub, good speed. Network printer connected into Home Hub, and all machines connect & print to it - no problem. 2 smart phones also connect to the web via wifi no problem at all.

My issue is to do with the desktop on Ethernet connection - it's unbearably slow almost to the point of not working at all and easier for me to nip downstairs and get on the laptop which connects to the web wirelessly straight away.

The desktop has a wireless card, but even this is painfully slow.

Just to see if it was the hub which might have been defective, I connected one of the laptops to it via the Ethernet lead and it connected fine with good speeds, so have reached the conclusion it's something to do with the desktop but am puzzled as to what the problem is.

Have run ccleaner, checked firewall - even disabled it and also avast, also disabled and then re-enabled the wireless card, plus uninstalled then reinstalled the Ethernet adapter, but no joy. Have done full virus (Avast) and anti-malware (MBAM & SAS) checks in safe mode and all clear.

Ironically, when in safe mode, internet connection (wired and wireless) is good on the desktop! So it appears something is loading on normal start up which is affecting the connection maybe?

Can anyone help me out on this please as it's doing my head in? Cheers