You are here
>
Homepage
>
Forums
>
Networking Help
>
Unable to make Wireless connection for devices

Cookie Options

Contact Forum Editor

Send an email to our Forum Editor:

Your name *

Your email *

Your Message: *

Captcha *

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Networking Help

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

For full functionality of our forum it is necessary to enable Javascript in your browser. If you're not sure about how to do this you will find easy to understand instructions at: http://www.enable-javascript.com

Unable to make Wireless connection for devices

bpzoom

Likes # 0

view bpzoom's profile

Posted July 10, 2012 at 10:07PM

W7. Internet connection is through BT Home Hub2 and is hardwired. No problem at all. But my wireless connected BT internet radio and my wife's Kindle can no longer connect to the internet. The radio says connecting to network but does nothing. I have changed nothing I am aware of. I have looked at the BT Home Hub Wireless set up page and the settings are Using WPA and WPA2 and the correct wireless encryption key is there. Channel selection is automatic. I have changed that to 3 other suggested channels, no result. Frankly it is all Greek to me and I do not know what I am looking at. Can anyone advise what might be wrong and how I reconnect the Kindle by wireless and the internet radio please? (I know I can use a USB to connect the Kindle, but not the radio).

difarn

Likes # 0

view difarn's profile

Posted July 11, 2012 at 8:33AM

I saw another post on the same subject and it appeared that the internet radio uses WEP settings to connect.

There appear to be two options available - either upgrade firmware for radio or change Home Hub to WEP.

I am attaching an article from BT about this particular problem, although your radio may not be a BT model. I hope this will be useful.

In relation to the Kindle it may be that you need to change the wireless channel - there are posts that indicate that channel 13 has problems but channel 11 is fine. To do this you will need to access the router's configuration pages. BT article here.

Forums
>
Networking Help
>
Unable to make Wireless connection for devices

Reply to this topic

This thread has been locked.

Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

Recipient's name *

Recipient's email *

Your name *

Captcha *

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.