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Wireless connection cuts out !

StevenE586

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Posted September 15, 2011 at 4:44PM

Hi My wireless connection keeps cutting out on my BTHomeHub i have to restart my hub about 10 times a night has anyone any ideas to make it stronger?

Thanks

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tullie

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Posted September 16, 2011 at 4:26AM

Is it ok wired?

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StevenE586

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Posted September 16, 2011 at 4:29PM

yea

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mgmcc

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Posted September 16, 2011 at 8:41PM

Have you tried changing the Channel number? Most routers use "6" or "11" as the default so try one of these or, if already using one, try the other. Avoid an "Auto" setting and avoid Channels 1 & 2, as many other wireless devices such as mobile/cordless phones use the frequencies associated with these channels.

If that doesn't improve things, there may be a problem with the type of encryption used - WEP/WPA/WPA2.

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