Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Networking Help

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

slow.................

puggers

Likes # 0

Posted May 2, 2011 at 12:57PM

Hi, I'm with plusnet for my broadband connection and have a thompson router. Out broadband connection has all but ground to a halt lately, latest speed being 463 kbps. I am working with plusnet to get everything checked out and they are now going back to BT to get the line checked but the onlyt thing I haven't managed to check here is the router as I don't have another. Could this cause consistently slow speeds or would a faulty router just give intermittent errors? If I log into my neighbours wireless connection (she has given me her codes) I have 3 times the speed.

Thanks R

Like this post
onthelimit1

Likes # 0

Posted May 3, 2011 at 9:00AM

I think it unlikely, but if Plusnet decide that may be the problem they should offer you a replacement. Don't accept if they say you have to pay. If they do, threaten to leave and that will probably change their mind!

Like this post
puggers

Likes # 0

Posted May 3, 2011 at 7:41PM

Thanks for that, I'll bear your tip in mind, whenever they finally get back to me!

Thanks R

Like this post

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.