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aol disconnection fee

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bert52a

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Posted November 5, 2010 at 6:50PM

i have had these probs with aol

service down weekend 9th october
weekend 16th october
off 5th november for short period
When i enquired about itemised bill
left me on hold for 45 mins w
had to phone more than a dozen times since July because of wireless connection dropping.
they now say they want £217 disconnection fee.
how dare they? can they legally ask me for this?
i have 18 month contract that started
in July which was an upgrade that i opted for in july.before that date I was with aol since 2003 and the service was ok before that.

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bert52a

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Posted November 17, 2010 at 12:56PM

I tried everything and have finally splashed out on a range extender.I would highly recommend this made by sitecom and got it in maplin for 49 pounds.
It works.It works!!

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