We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Consumer Advice


It's free to register, to post a question or to start / join a discussion


 

Counterfeit software from an Amazon supplier


billbo28

Likes # 0

In 2010 I received a Microsoft Office Professional DVD which was bought from Amazon and supplied by an intermediary. More recently after a computer clean-up and reload of Windows, it was discovered that the very official looking Office DVD may indeed have been counterfeit. Microsoft were sent an online report and later accepted that the DVD is a counterfeit copy. Amazon and their supplier have both been notified, but failed to respond. Perhaps we should all be very wary of Amazon purchases that don't come directly from them. Have other people experienced similar scams? Billbo28

Like this post
Al94

Likes # 0

Amazon is awash with fake items, almost as bad as ebay now.

Like this post
Phil Ocifer

Likes # 0

Yes, fake batteries from Amazon. Fake Nokia and Nintendo DS batteries which have no performance similarities to the originals.

I had a thread on this in January trying to find out where I could actually buy genuine batteries without success. Thread on Genuine Batteries

So, what do you do if you suspect a fake? Report the vendor? Ask for a refund? The prices are a dead giveaway - if Argos are selling originals on the high street for £30, what should I expect for £2.99? Not very much I would say.

I guess your Office DVD cost YOU more than 10% of the RRP?

Like this post
WhiteTruckMan

Likes # 0

Why am I detecting a hint of derision towards the OP?

WTM

Like this post
lotvic

Likes # 0

The actual DVD may or may not be counterfeit - doesn't really matter. It's the Product KEY that counts and the number of times it has been used according to it's EULA.

Perhaps the OP did not inactivate/unregister his Office prof key before he proceeded to reload Windows and install it again.

Also he has not said what version of Key he has for Office and the reason MS think it is 'counterfeit'

Like this post
Bing.alau

Likes # 0

Amazon are usually pretty good at righting wrongs. So suggest contacting them again.

Like this post
Forum Editor

Likes # 0

Transferred to Tech Consumer Advice from Speakers Corner.

Like this post
morddwyd

Likes # 0

Microsoft are normally very jealous of their intellectual property and if they believe that Amazon, or anyone else, is selling fake copies of their software they will sue.

Like this post
spuds

Likes # 0

Amazon have indicated in their terms and conditions that they investigate the sales of counterfeit goods, so perhaps go back to Amazon, and ask them why they have not responded to your email.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Windows 10 release date, price, features UK: Staggered release with PCs coming first this summer -...

IDG UK Sites

In defence of BlackBerrys

IDG UK Sites

Why we should reserve judgement on Apple ditching Helvetica in OS X/iOS for the Apple Watch's San...

IDG UK Sites

MacBook Pro 15in preview: better battery life, faster storage and a new discrete graphics chip may...