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Speakers Corner


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Browsing a store - is it no longer an option?


Graham*

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I like to look round a shop for the things I'm interested in. Look at them and their prices. I can't do that now because I get swooped on.

An example:

I'm in the market for a recliner chair. I go to my nearest HSL. I explain I would like to browse. That's OK, just ask if you need help.

I'm then followed round the shop, an assistant fluffing the cushions, explaining they are available in a range of widths. Another asking if I wanted tea or coffee.

I left.

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Chronos the 2nd

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I am the complete opposite as I cannot remember the last time I browsed a high street store I tend to buy everything on line these days.

But to your point yes I suspect it can be annoying but most of these sales people in this type of store and correct me if I am wrong, work on a poor basic salary with it being made up by commission. So I suppose you can understand not wanting to let a potential customer out of there sights.

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sunnypete

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They are just trying to be helpful in the present difficult trading conditions.I would have accepted the coffee offer...

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fourm member

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I think Chronos the 2nd has it right. Plus, the commission is individual so if the first person you speak to leaves you alone someone else could grab the commission if you decide to buy.

So, that's why they do but I don't see why it is a problem. If you just get into conversation with them it doesn't feel so predatory and it doesn't stop you just looking around.

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Jock1e

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I have to agree with Graham they can be a bit of a nuisance.

Curry's used to be particularly bad for it but they seemed to have relented a bit so that you can walk around without getting pestered so much.

If I need help I would ask for it I do not expect to be pestered by sales staff and would normally shop elsewhere if I was.

Now shopping on line is usually cheaper with free deliveries thrown in and no problems unless you have a bad connection.

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john bunyan

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As others have said, it is a little annoying to be pestered when browsing. However , compared to a Middle East or N African Souk or market, the UK is a breeze. There, unless one is prepared to risk being rude, it is almost impossible to shake off vendors, such that I find visiting such markets disagreeable and avoid them.

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fourm member

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If you just get into conversation with the sales person it is not pestering any more and doesn't prevent you from browsing.

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Bing.alau

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In some types of store it is also for security reasons that you are kept under observation all the time. And rightly so.

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bumpkin

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Jock1e, agree with you about Curry's, followed and pestered and then a Spanish inquisition if you don't want the extended warranty. Not been to one for years for that very reason.

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Aitchbee

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I have never been 'approached' over the past twenty or so years, whilst 'browsing' in all of the of charity shops I have visited and purchased various items from ... and long may it continue.

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Bing.alau

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Aitchbee. I knew you were a very discerning shopper. A man of distinction, A real big spender etc... You can get some good stuff in charity shops. I know because I have given them a lot of good stuff over the last few years. "Way to go" as these golf fanatics say...

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