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Jessops in Administration


Al94
Resolved

Likes # 0

The end of another High Street name?

http://www.bbc.co.uk/news/business-20958659

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Forum Editor

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I've always enjoyed visiting my nearest Jessops store, mainly because I could handle the item I was considering buying, and also for the informed advice I got from the staff.

Jessops will be sorely missed by many - but not by enough of us to keep the company afloat. It's a story that has become familiar enough - specialist shops putting up the shutters because of the increasing volume of online sales, and changes in technology. Nowadays the cameras on phones are so good that lots of people are happy to use them as their sole photographic device.

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pavvi

Likes # 1

I would make one adjustment to your statement FE, and say that as a keen photographer that the problem now is that the camera on a phone is perceived as being so good that is becomes the only device. Part of the problem is that we rarely print photographs now. This is ironic as many phones compete on how many megapixels it has. Yet megapixels isn't really about quality, even if it might come up on your menu as image quality. Megapixels is about size of the picture. for what people use photos for, for Facebook, twitter and as screensaver/desktop for their phone or computer, they only need about 0.8 mp. The latest iPhone has a good 8 mp sensor, but put it into bad light and it struggles like mad like many of its competitors. People have been swayed by the megapixels.

It's bad for consumers when high street operators go out of business. Who do you speak to when you have a problem? From my experience as a store manager the majority of 'faulty' items were actually just user error. People couldn't get on the net, and I'd look at their settings and they had deleted the network settings.

In the end we will all pay the price. You can order in £ from many online retailers. How many of them are actually British? DigitalRev has pretty good prices, but they are a Hong Kong based retailer. Where are the tax pounds going? Too many people are looking at the base price and deciding on that alone. There will come a time when we all pay very dearly for that.

I was planning to be ordering things from Jessop's today, but had to order from elsewhere. Their base price was £10 cheaper than Jessop's but including delivery was only £1 cheaper. Jessops were delivering for free. So for 1£ extra in my pocket I lose so much more. If I have a problem that requires solving, I will incur postage prices. Let's hope it doesn't go faulty.

It's very sad news if we end up losing another national retailer. My experience of Jessop's was mainly positive, although I often found their customer service centre's service less than perfect.

My thoughts are with the staff. In the storesI found they had good knowledgeable staff.

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Forum Editor

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pavvi

Your point about phone cameras is a good one, but you and I are keen photographers, and millions of mobile phone users are not. They simply need something with which they can capture a decent image on the spur of the moment,something that's easy to carry and use. Perhaps a better point and shoot camera sits at home, ready for use on holidays and at weddings etc.

You see phones being used in restaurants, at music concerts, and on beaches. I'm sure you see it happening when you're on stage?

The hard fact is, like it or not, that market forces mitigate against the high street camera retailers. Shops might look busy, but lots of people call in to handle the hardware, and make up their minds to buy online. It's a sad situation in many ways, but it's how things are nowadays.

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Quickbeam

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Does anyone remember when they printed a monthly broadsheet price list that had every conceivable item large or small that was stocked by Jessops on it?

The typeface was so small that even around the early '90s when I didn't need reading glasses, I needed a large magnifying glass to read it!

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Quickbeam

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"Part of the problem is that we rarely print photographs now"

Quite true, photography for a lot of kids on phones is just a temporary now moment, to be Facebooked until tomorrows pub scenes replaces yesterdays. When they change phones they don't even keep copies of the photos that were taken on today's iWow phone. The photo content is considered as obsolete as the phone.

Which means in 20/30 years time they won't find happy memories of the past at the back of the sock drawer when they find the postcard prints and negatives of holidays taken when they were still slim and fresh faced.

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Quickbeam

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I came across this comment on the dpreview site:

"How soon before Amazon is forced to open city-centre 'showrooms' where customers can come to touch the goods and get some expert service before placing their order? I guess they will wait until the last firm running the old "try it here, buy it elsewhere" business model finally goes to the wall."

How true.

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BT

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"How soon before Amazon is forced to open city-centre 'showrooms'

I'm sure I saw a report a few days ago that Amazon are actually planning on opening high street outlets.

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spuds

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BT

Screwfix, Toolstation and a number of other companies have now taken the 'local collection' and store route, so perhaps some companies are having a rethink, because it does seem to be successful for some?.

What I cannot understand is how Argos are always complaining about sales, yet going by the number of Argos stores within a twenty/thirty mile radius from where I live, they always seem to have plenty of customers.

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wiz-king

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spuds perhaps they only cater for little blue people shopping in foreign currency.

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Al94

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The Administrators are closing all 187 shops this evening with the loss of 1370 jobs.

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