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Anybody Buying The New Kindle Paperwhite?


Bing.alau
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I have just been browsing the information on the new Kindle Paperwhite. I have decided I am better off sticking with the normal Kindle I have already got, because the new one doesn't have audio for a start. It seems in the battle to get thinner and have a reduction in weight they have sacrificed other things.

No doubt our FE has also been tempted but I think he also will have decided against upgrading (in my opinion downgrading)

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interzone55

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canarieslover

I tried various clip on lights, but none of them would cover the whole page satisfactorily

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Forum Editor

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I have two Kindles in the house, and have never experienced freezing problems, although I know some people have.

The sheer advantage of having a light, slim device that can store a whole library full of books, is easy to read, even in sunlight, and can download a book within a minute or so, pretty well anywhere, far outweighs any risk of freezing. I've saved a lot of money by having a Kindle, and if it goes badly wrong I shall look to Amazon to provide a new one.

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johndrew

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.. and if it goes badly wrong I shall look to Amazon to provide a new one.

Amazon have been very unsympathetic to customers having freezing problems apparently. They must be aware of both the problem and cause but I have seen no indication they are taking action to remedy (what I consider) a design fault. Whether Amazon would react to action under the Sale of Goods Act I don't know, But the publicity may cause them to think twice.

However, if a Kindle does fail it will prevent you accessing your reading material and if you are not in a position to get a replacement immediately - no reading. Books are still more reliable - and less attractive to thieves!!

But then, you may have no problems with getting a replacement as you are in a position to apply pressure many of us are not.

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Woolwell

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johndrew - there are other e-book readers than Kindles. I use a Sony and don't use Amazon. The e-books are on my PC and reader. I recently changed reader (the old one was beginning to have problems) and all of my books transferred.

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interzone55

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johndrew

I know nothing of the freezing issue. We have two in our house and they're both fine.

What I can tell you is that when my girlfriend's Kindle screen physically broke they sent a replacement that arrived next day, along with a label to return the old one in the same box - that is absolutely brilliant service.

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Bing.alau

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Yes I have always found Amazon are on the ball re customer satisfaction. But whether it would replace a Kindle that had been damaged by an airport x-ray machine I do not know. We will probably find out at some stage I suppose.

I wonder if they do a part exchange deal? I wouldn't mind doing a swap for a new one, when they have upgraded to one that does colour pictures etc. They could then sell on the old one after a bit of a refurbishment at a reasonable price.

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Forum Editor

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"I wonder if they do a part exchange deal?"

They don't.

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interzone55

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Bing.alau

But whether it would replace a Kindle that had been damaged by an airport x-ray machine I do not know

It's stopped working, you don't know why, so if it's in warranty they'll swap it.

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johndrew

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Woolwell

I am aware of several other readers - a number cheaper than Kindle - as Amazon sell them.

You mention transferring e-books; are you saying that books on Kindle are compatible with other readers and PCs?

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johndrew

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alan14

I know nothing of the freezing issue.

I suggest you read my first link and do a little research. It may save you problems.

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