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Virgin Broadband

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Quickbeam

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Posted May 5, 2012 at 9:11AM

Broadband speeds are something that keeps getting mentioned this being a tech site and all that.

I just got an email from Virgin telling me that my speed has gone up from 10mb to 20 mb, that's not bad for something that I originally subscribed to at less than a 1mb service and have never asked to have a voluntary pay extra upgrade. 10 years ago, I would never have envisaged that I would get 20mb in a basic speed package.

I must be one of their more pleased customers.

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spuds

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Posted May 11, 2012 at 11:35AM

In the area I live, there are already BT fibre optic boxes, but BT cannot confirm when or if any of their subscriber's will receive this option in the very near or later years?.

At present it would appear that its a case of 'what you have, is what you will get'?.

With this special government broadband funding, I see that my local council have been informed that they have 'won' a part of this funding. Apparently, the council are deciding to install more wi-fi hotspots around the town centre. So it would seem "getting out to the masses" or remoter areas might not apply?.

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Clapton is God

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Posted May 11, 2012 at 1:04PM

Just by comparison, I'm also a happy customer - but copper not cable.

I subscribe to TalkTalk's "up to" 8meg service (more than enough for my needs) and until 2 or 3 weeks ago was averaging 6.5 meg (at all times of the day) on my 10+ year old Dell XP PC.

I now have a sparkly new Win 7 Dell machine and I'm now averaging 6.9 meg.

Well done TalkTalk.

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Strawballs

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Posted May 11, 2012 at 3:04PM

I had a problem a while ago so I joined the Virgin forums and was told to access modem and copy and paste the results. One of the team got back to me and said that one of the voltages was too high and they booked an engineer after which the problem was solved, I have 20meg and using speedtest.net I always get in the hight 19's and sometimes just under 21.

Virgin Forums

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frybluff

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Posted May 12, 2012 at 7:24PM

Had phone call from Virgin about my comment that "trebling" my broadband had, actually, only raised it from 18Mb/s to 20Mb/s. Their comment was "Well, it is free".

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rdave13

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Posted May 12, 2012 at 8:47PM

I must say I feel sorry for the way Octal was treated by Virgin. To hang on to promises for a year was admirable but the service was diabolical. Reminds me of my AOL days. Only this year has Talk Talk had their own equipment installed in my exchange so that is a step forward in our 'backwater' area. No one else bothers as we're obviously not worth the investment for any upgrade. It's taken eight and a half years for my area to go from dial-up to the 6 meg I get today. Took less time for men to go to the moon. Internet still costs more as LLU is still scarce. So well done Plusnet/BT for taking about a month to get me a decent speed by changing my connection in the exchange to a lower contention connection. I think fibre optic cables will be installed long before the mighty private cable companies even start thinking of supplying rural areas.

What is 20 meg?

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Strawballs

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Posted May 12, 2012 at 9:34PM

Done 2 mins ago

Speedtest

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rdave13

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Posted May 12, 2012 at 9:59PM

Done just now,

Speedtest.

Second test,

Tbb test

Never had such good speed results.

Strawballs, of course i'm a tad jealous but only just :((

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