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mobile phone contract


rickf

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Recently took up a contract with a provider. It's a bad deal. Is there anyway I can get out of it.

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john bunyan

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How recently? Did you read fine print in terms and conditions? What was the cooling off period, if any? If beyond the cooling off time, it is a question of "Buyer beware" - you signed - you got what it says on the tin

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rickf

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done some research and just discovered they have not given me a terms and conditons statement so don't know what the cooling off period is. Will see what I can do.

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john bunyan

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Good luck! May be worth getting advice from your local Trading Standards- but be quick, as one day beyond any cooling off may be too late .These phone people are as slippery as eels.

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Chegs ®™

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Often,getting out of expensive contracts requires you to pay a sum to the provider for breach of T&C.I've previously managed to escape from an ISP & a phone provider's contracts by insisting they hadn't provided me with acceptable service,the ISP because my connection failed repeatedly & was often running at bits per second instead of megabits per second,the phone provider because I could only use it in a very small area of the town,elsewhere & I got no service(though thats unlikely now as my present provider I can get broadband coverage through my phone practically anywhere)

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