We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Apple Help


It's free to register, to post a question or to start / join a discussion


 

Unable to load new issue of PC ADISOR on iPad 2


Dor9

Likes # 1

I m unable to load the new issue on the iPad .I get a notice "the issue is available for download but requires a newer version of the app.Please update your app from the App Store"

All my apps are3 up tyo date. Please refer and advise. I have paid for my subscription.

Dorian Phillips ([email protected])

Like this post
Forum Editor

Likes # 1

So that I get this right......

Are you using Zinio 2.0 for IPad?

Like this post
Dor9

Likes # 1

No I am using iPad itself. Bookshelf

Like this post
John1235

Likes # 0

I have the same problem

Like this post
Lazarus The 2nd

Likes # 0

Then you'll need this Click here

Like this post
Forum Editor

Likes # 0

Click here for information about problems with downloading digital versions of PCA on an iPad2

Like this post
Ken22

Likes # 0

I have had the same problem, I contacted iTunes help. They have just sent me an email basically saying they can do nothing for me and they will refund me my subscription.

From iTunes

"After reviewing the circumstances of your case, we determined that issuing you a refund is an appropriate exception to the iTunes Store Terms and Conditions, which state that all sales are final."

"The developer of this application, IDG UK, may be able to provide information about why you did not receive the In-App Purchase. To contact them directly..............."

Nothing else for it but to go back to the "paper copy" I suppose

Like this post
Forum Editor

Likes # 0

"Nothing else for it but to go back to the "paper copy" I suppose"

We'll see about that. I can't promise anything because it's not my field,but I know a man who will give us the facts. Leave it with me for a day or so.

Like this post
buteman

Likes # 0

Ken22

[IDG UK, may be able to provide information about why you did not receive the In-App Purchase. To contact them directly..............."]

Don't know if you know but if you read the big print at the bottom of the page you will see that PCA is part of IDG.

And who better to find out the answers than the FE.

Like this post
paul trotter

Likes # 0

I can only apologies for the issues you're experiencing with the PC Advisor Apple Newsstand edition. The problem has been caused by a third-party company we're using to build the app, and we're trying to fix it now. Thanks for your patience - this is a one-off problem and should be fixed shortly. I'll update you as soon as possible. Paul Trotter, PC Advisor

Like this post
Ken22

Likes # 0

Thanks Paul, please do I'll reinstate my subscription when you have the problem solved.

Ken22

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Christmas 2014 UK tech deals, Boxing Day 2014 UK tech deals & January sales 2015 UK tech...

IDG UK Sites

LED vs Halogen: Why now could be the right time to invest in LED bulbs

IDG UK Sites

Christmas' best ads: See great festive spots studios have created to promote themselves and clients

IDG UK Sites

Stop running out of cellular data on your iPhone, see which apps use the most data