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When is 'News' not so new?


SparkyJack

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One item of 'News' this week was the fact that the EU has 'ordered' Lloyd's bank to dispose of 600 or so branches- and that Lloyd's announced its preferred bidder was The Cop Operative Bank a mutual society..

It so happens the Co Op is the bank I use. There is a branch in my town, but my main main dealings are by telephone[as opposed to on line, that I will not do]

Its telephone system was a simple 3 button[choice] operation for Balances/ Ins and outs-/ transfers or operator.

In recent weeks all this has changed to the all too familiar multi menu/multi choice system that drive us all nuts as with other firms/Utilities.

So I ask - as such a changes takes some sorting out and not done overnight- was it planned and carried out in anticipation of the 5 million account/600 plus branch windfall?

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