My application form for a new licence at age 70, dropped through letter box last Friday I filled in the form and attached a recent colour photo one of 4 left over from my recent passport renewal even though my passport is electronically readable

Just after I had folded up the form and my existing driving licence in while looking the return envelope I noticed the single sheet that stated in the headline

"Get your driving licence back quickly!"

So I quickly followed the link and duly stepped through the process filling in the form and sending it off

I sat there thinking that was not so hard was it only to be met by another screen announcing

"In order to complete your application,DVLA require you to do one more thing"

which in summary is to fill in the very same form that I had already filled in and enclose my existing licence document and post it to them

Now I ask you is this a quick online method ?

No doubt this scheme was thought up by a senior management committee consisting of multiple persons all getting paid telephone number salarys ably supported by a few well paid personal assistants to boot

In my opinion they should all be sacked for gross incompetance and have their final wages docked to help cover the costs of printing the apply online fly sheets

Cheers HC

st-clares Just to follow up on my post of 8th May: I have not sent a photo, despite being told I would need one if renewing at 70(which I was. The form also said that they may be able to take a photograph from the passport office records, so I went for that option. I submitted my application on line; gave them my passport number and received my new licence on Friday 13th - 5 days. It seems that, in my case, the passport photograph was available to the DVLA. Maybe, for some reason, they had a problem obtaining yours. Regards

I recall that I had to fill in a form send a new photo when renewing at the age of 70.

However, following the loss of my driving licence last summer, I did it all on line, paid a fee, and the new one arrived within a few days.

The form indicated that if you gave your passport number that the photograph would be obtained from your passport

Had a similar situation when submitting an application for a new license for a change of address. Although they said they could retrieve it from my Passport details if I had a digital passport, I still had to send in a new Photo, so it seems a bit superfluous to me for them to say this. Interesting thing is they still require a COLOUR photo but reproduce it on your license in Black and White. The explanation is that he picture is burnt onto the license with a laser which isn't capable of doing it in colour. Still I suppose its probably not possible to get B&W Passport pictures any more as the Passport people want them in colour anyway.