We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Very high latency intermittently on Virgin home network


Altissimus

Likes # 0

Hi,

I have a Virgin cable connection linked to a Virgin superhub, with ethernet connectivity to a TP Link TL-PA411 homeplug network. The other end of this plugs into a TP Link TL-SG1005D switch, and from there by ethernet to two home PCs.

Problem is, I'm getting seriously peaky latency which is causing my connection to drop on occasion. Here's the graph from Thinkbroadband:

Question: how can I determine if this is being caused by a) my service provider (Virgin) or b) my network set up?

I normally have no issues with bandwidth through-put (getting close to the 60MB I should have) or ping response when I test on pingtest.net; it's just when actually using the connection (emails, VDI, online-gaming etc) it will occasionally hang for up to 30 seconds causing the connection to drop.

Any advice please?

Thanks! A.

Like this post
Altissimus

Likes # 0

And, as this forum doesn't appear to like embedded URLs, HERE is the graph from Thinkbroadband:

click here

Like this post
Altissimus

Likes # 0

7 days and not a single reply. Wasted my time registering on this forum...

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Black Friday 2014 tech deals: Get bargains on smartphones, tablets, laptops and more

IDG UK Sites

What the Internet of Things will look like in 2015: homes will get smarter, people might get fitter

IDG UK Sites

See how Trunk's animated ad helped Ade Edmondson plug The Car Buying Service

IDG UK Sites

Yosemite tips: Complete Guide to OS X Yosemite