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toshiba usb 3.0 not open

jackdouglas7

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Posted September 12, 2013 at 11:30PM

I have a Toshiba usb 3.0 500gb storage device that my son says used to work but now it wont. The description that follows is the same for all my PCs/laptops and a couple of friends one. When I plug it in the power light comes on for a couple of minutes. It doesn't show on my hard drive list or on devices with removable storage. It does show on devices and printer as external usb 3.0. It says its working ok. Its shows up on device manager, disc drives and says all is well. I've uninstalled it, drivers are up to date. Everything says the device is working ok but im unable to use it. Is it bin time ?

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Fruit Bat /\0/\

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Posted September 13, 2013 at 9:39AM

Does it show in Disk management?

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jackdouglas7

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Posted September 14, 2013 at 1:12PM

How do I see ?

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bumpkin

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Posted September 14, 2013 at 1:22PM

What OS.

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Fruit Bat /\0/\

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Posted September 14, 2013 at 1:41PM

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jackdouglas7

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Posted September 16, 2013 at 10:40AM

No its not showing

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Fruit Bat /\0/\

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Posted September 16, 2013 at 12:43PM

Eithera problem with :-

The power unit to the drive

the USB3 bridge to the PCs

or the drive itself.

The drive will be a standard sata drive, so to find out which or the above is causing the problem.

You could attempt to open the unit and extract the drive and couple direct to a sata port on your PC or put it into a another caddy and connect to a USB port. If the drive is OK it will work in a USB2 or 3 caddy or direct to a sata port on your motherboard.

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